TERMS AND CONDITIONS

  • Check in Timing - 1200 Hrs | Check Out Timing- 1100 Hrs.If arrival time is not mentioned, the reservations will be released at 1800 Hrs
  • Booking Confirmation is subject to receipt of full advance amount from the guest/ their representative travel agent or tour operator.
  • The primary guest must be at least 18 years of age to be able to check-in the hotel.
  • It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Driving License, Voter ID Card, and Passport. Without valid ID the guest will not be allowed to check-in.
  • PAN cards are not accepted as a valid ID card.

CHILD & EXTRA Policy

  • One child under 5 years stays free of charge using the existing beds. The maximum number of extra bed permitted in a room is one.
  • All rooms are completely non-smoking.
  • Family pets will be completely banned from the premises.

CANCELLATION POLICY

  • We would love to host you but in case your plans change, our simple cancellation process makes sure you receive a quick confirmation and fast refunds. Our standard check-in time is 12 noon.
  • Within 24 hours of Arrival Date/ No Show - No Refund
  • 24-48 hours prior to Arrival - 50% Retention of the total package cost.
  • 48-72 hours more - 25% Retention of the total package cost.
  • 72 hours or more - No deductions would be levied
  • No refunds shall be made for short stay, no show, and unused facilities or for any service not provided due to any reason beyond our control.
  • In case you decide to cancel a booking after check-in time or do not show up at the hotel, charges for the first two nights or the complete booking amount, whichever is lower, shall be deducted.

How to Cancel

You can cancel your booking please contact the Manager on Duty or Front Office at +91-9953100002 or email us at reservation@addoluxuria.com to cancel your booking . The applicable refund amount will be credited to you within 4 working days. However, it may take additional 3-14 working days to reflect in your account, depending on the processing time taken by your bank.

addo luxuria reserves the right to debit from addo current account, in case of cancellation amount being higher than money already paid by customer.

BOOKING EXTENSION POLICY

Extension of stay would be provided on current room rates, subject to availability. Current room rates can be different from the rates at which the rooms were booked.

PAYMENT POLICY

  • Our standard check-in time is 12 noon. Early check-in is subject to availability and cannot be confirmed in advance. Extra charges will apply as per the below policy:
  • Check-in Time Early Check-in Charges Before 6 AM 100% charges for one day payable as per room rates of the previous day Between 6 AM and 10 AM 30% charges payable as per room rates of the previous day or INR 500, whichever is higher.
  • Between 10 AM and 12 Noon Complimentary The above does not include charges for breakfast.
  • Between 10 AM and 12 Noon Complimentary The above does not include charges for breakfast.
  • Our standard check-out time is 11 AM. Late check-out is subject to availability and cannot be confirmed in advance. Extra charges will apply as per the below policy:
  • Check-out Time Late Check-out Charges Between 11 AM and 1 PM Complimentary Between 1 PM and 5 PM 50% charges payable as per room rates of the next day or INR 500, whichever is higher. After 5 PM 100% charges payable as per room rates of the next day
Call Us

+91 9953100002

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